Terms of service

Last updated: 08.12.2025

1. INTRODUCTION

This website is operated by MALINAO LIMITED ("we", "us", "our"). By accessing our website or making a purchase in our online store, you are using our "Service" and agree to be bound by these terms of service ("Terms").

If you do not agree to these Terms, you may not use the website or the Service.

We may update or modify these Terms at any time by posting changes to this page. Your continued use of the website constitutes your acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

2. COMPANY INFORMATION

Company name: MALINAO LIMITED Registered address: Unit 1005, 10/F Boss Commercial Centre 28 Ferry Street Yau Ma Tei Hong Kong (HK) Company number: 76241436

3. ELIGIBILITY

By using this website, you confirm that you have reached the age of majority in your country of residence, or that you have given your consent for minors under your supervision to use the website.

You may not use our services for illegal or unauthorized purposes.

4. ONLINE STORE TERMS

You may not transmit any malicious software, viruses, or destructive code. Any violation of these Terms may result in the immediate termination of your access to the Service.

5. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Data other than credit card information may be transmitted unencrypted across various networks. Credit card information is always encrypted during transmission.

You may not reproduce, copy, sell, resell, or otherwise exploit any part of the Service without our express written permission.

6. PRODUCTS AND AVAILABILITY

We do our best to display product information accurately; however, colors, packaging, or details may vary depending on your device or supplier.

We reserve the right to:

restrict sales to certain persons, regions, or jurisdictions, limit quantities, discontinue a product at any time, adjust prices without prior notice.

All offers on this website are void where prohibited by law.

7. ORDERS AND BILLING ACCURACY

We may refuse or cancel orders at our discretion, including:

orders placed through the same customer account, orders with the same billing or shipping address, orders suspected of being intended for resale, fraud, or abuse.

An order is considered accepted only once we have processed and shipped it.

You agree to provide complete, accurate, and current purchase information, including:

full name email address billing address payment information

You must update your information promptly when necessary.

8. SHIPPING AND DELIVERY

Shipping methods, available regions, and estimated delivery times are described in our Shipping Policy.

By placing an order, you acknowledge that:

delivery times are estimates only, delays may occur due to customs, carriers, or external factors, the risk of loss passes to you once the package is handed over to the carrier, you are responsible for any customs duties, import taxes, or other charges levied in your country.

9. RETURNS AND REFUNDS

Returns and refunds are governed exclusively by our Return Policy, which is available on our website.

Only returns that meet the requirements of the policy will be accepted.

10. THIRD-PARTY TOOLS AND LINKS

We may provide access to tools or external websites belonging to third parties. We do not monitor or control such content and are not responsible for any damages arising from their use.

11. USER COMMENTS AND SUBMISSIONS

If you submit ideas, suggestions, improvement proposals, or other creative material ("comments"), you grant us an unrestricted right to use, edit, copy, publish, and distribute it in any medium without compensation.

Your comments may not:

infringe on third-party intellectual property rights, contain illegal, harmful, offensive, or misleading material, contain malicious code or malware.

You are solely responsible for the legality and accuracy of the material you submit.

12. PERSONAL DATA

The transfer of personal data is governed by our Privacy Policy.

13. ERRORS, INACCURACIES, AND OMISSIONS

Information on the website may occasionally contain typographical errors, inaccuracies, or omissions. We may correct or update such information at any time without prior notice, including after an order has been placed.

We are not obligated to update information unless required by law.

14. PROHIBITED USE

You may not use the website or its content:

(a) for illegal purposes; (b) in a manner that violates laws or regulations; (c) to infringe intellectual property rights; (d) to harass, harm, or discriminate; (e) to submit false or misleading information; (f) to upload malicious code; (g) for scraping, spam, phishing, or crawling; (h) to bypass or interfere with the security features of the Service.

We may restrict or terminate your access for violations of these Terms.

15. DISCLAIMER

We do not guarantee that:

the Service will be uninterrupted, secure, fast, or error-free, the results obtained from using the Service will be accurate or reliable.

All products and services are provided "as is" and "as available", unless expressly stated otherwise.

16. LIMITATION OF LIABILITY

To the extent permitted by the laws of Hong Kong, Malinao Limited and its affiliates are not liable for:

indirect, incidental, punitive, or consequential damages, loss of profits, revenue, savings, data, or replacement costs.

Our total liability for a claim shall not exceed the amount you paid for the product giving rise to the claim.

If liability limitations are not permitted by law, our liability is limited to the maximum extent permitted by law.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Malinao Limited, its directors, employees, partners, and suppliers from all claims arising from:

your breach of these Terms, or your violation of any laws or third-party rights.

18. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. TERMINATION

These Terms remain in effect until terminated by you or by us. We may suspend or terminate your access without notice if you violate these Terms.

20. ENTIRE AGREEMENT

These Terms, together with our published policies, constitute the entire agreement between you and us.

21. GOVERNING LAW AND JURISDICTION

These Terms are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).

You agree to submit to the exclusive jurisdiction of the courts of Hong Kong for any disputes arising in connection with these Terms or your use of the Service.

22. CONTACT INFORMATION

For questions regarding these Terms, please contact us:

MALINAO LIMITED Address: Unit 1005, 10/F Boss Commercial Centre 28 Ferry Street Yau Ma Tei Hong Kong (HK) Email: support@americankiddo.com